Ok so I do some phone repairs for various local people and one of them happens to be a Droid X2 digitizer. I don’t keep parts in stock and up till now I have never had a problem ordering parts and getting them in a fairly quick manor but then I ordered a digitizer from a ebay seller I have never bought from before. They had fairly good feedback up to this point but there were a couple issues but hey when you are selling hundreds of items your always gonna have an issue right?
I order the part on 10/16/12 and happily await its arrival meanwhile I also order a few sets of LED strips and a digitizer for a Blackberry as well (on 10/17/12 and 10/18/12) on the 10/22/12 the led’s and blackberry digitizer have arrived but the the x2 is still not here. I email the seller and this is what happens.
Subject: I haven’t received my item yet: mudslinger1224 sent a message about Motorola Droid X2 MB870 Digitizer Touch Screen (Type A, with Small LCD Connector #160759372269
Sent Date: Oct-23-12 09:14:57 PDT
there has been no update as to weather this item has shipped. The estimated delivery date was for yesterday and it is still not here. Can I get some sort of update please?
It takes them 7 hours to write out this reponse
We’re sorry for the delay. We did not mean to message you like this. Our shipment has not arrived and we do not know the arrival date for sure though it should be coming. If your willing to wait we will update you. If you do not feel you can wait, feel free to request a refund.
We thank you for your patience and we’re sorry for troubling you with .
eBay Customer Support has opened a case for you.The seller has until Oct 31, 2012 to respond. Oct 23, 2012 at 4:44 PM
HI, Dear Customer
We already forward your request to my manager, please give him a couple days to process it.Thank You- skystartrade
Sell did not have item in stock and never informed me. Waited over a week Seller: Oct-26-12 16:45
From: SST Parts [firstname.lastname@example.org]refund already sent, why negative? go eat shix